充值教程

Selected model is at capacity怎么办?实测处理方法

遇到模型容量提示,整理安全设置、退出会话后重试和联系官方客服两条处理路径。

遇到 Selected model is at capacity. Please try a different model.,这里整理两条处理方法。

方法一:修改密码、调整安全设置后重新登录

  1. 修改账号密码。
  2. 重新设置双重验证(2FA),完成后保持开启。
  3. 退出所有已登录会话。
  4. 等待约 3 小时,再重新登录尝试。

方法二:联系官方客服,申请核查与恢复

进入 OpenAI 帮助中心,通过右下角聊天入口联系客服。说明自己遇到的模型访问、回答表现或容量报错问题,请客服检查账号是否受到临时限制,并协助恢复正常使用。

英文求助内容如下:

I've been using GPT for a long time, and only recently started noticing what feels like a real drop in quality or intelligence.

I've always trusted you guys to provide the level of service and quality users should be able to expect. I also genuinely believe that better collaboration between people and AI can help us do better work and, in some small way, make the world a better place.

So, if there's any chance you can press the 'back to normal effort/model' button on your side, I'd be incredibly grateful.